I work as a call center agent. That needs to be said first.
More specifically, I work as a customer service associate from a *certain* online shopping website. We cater to customers of all colors of temperament everyday. One big part of my work is the survey, where our system automatically sends each customer an email asking them to rate their experience with us at the end of the call.
On the very last day of 2021, I had a pretty strange dream. I was with my workmates physically handing out surveys to customers that we've communicated in the past. That is strange because of two things:
One, we don't send out surveys--the system does. Second, we are call center agents. We don't personally hand out anything because every transaction happens on a softphone.
Either way, that is what's happening. We were walking on the roofs of the houses next to my elementary school. Lake Leonard, to those who know the majestic lake in Davao de Oro, is apparently located right behind my old school. What's peculiar about it is that it's shaped like a river, instead of a LAKE.
So, we were busy walking on the roofs and physically handing out surveys when I slipped and nearly fell. I grabbed the edge of the roof that I was standing on, but I wasn't able to fully grasp the metal completely. I fell, and landed to somewhere dark, presumably the interior of the house to which roof I was standing on.
I remember that the house looks exactly like the Chinese temples that I see in my home city--beautiful and very, very mysterious. It was really dark, save for a sliver of light shining from the ceiling. Despite of the situation I landed myself in, I did not feel fear.
Rather, I took it as an opportunity to hand out a survey and interview whoever is living inside.
For some reason, I remember walking to a wall and asking a man on the other side about my performance as a customer service associate. I asked him for the order number for his item and wrote it down on a piece of paper positioned right underneath the sliver of silvery light.
The man actually gave out the wrong number. He sounded somber, and I instinctively knew that I interviewed him before. I also knew that he used to same exact order number in our previous conversation. So, I corrected him and asked if he can just tell me the truth.
Yes, tell the truth. I wasn't asking for the right order number. I asked him to tell me the truth.
Suddenly, the light went out. Everything was pitch-black and eerily quiet. Panic rose in my throat as I let my feet lead me to a hall, where I can feel a single door residing at the end.
As I approached the door, I heard laughter. Not just any laughter, but really unsettling laughter--like someone was about to lose it. It raised the hair at the back of my neck and for the first time, I felt afraid.
I felt like I was about to die. I screamed, but nothing happened for a few moments. Then, everything turned white, and I woke up.
POST DREAM:
Naturally, I felt unsettled. So at work, I told a coworker about it. She said that it's not normal for someone to dream of falling, only to meet someone at the landing. What does this mean? Am I going mad, or has the stress of my work finally getting into me?
